Koko & Momo · Safety Tips

Have fun, stay safe.

Last updated 11 November 2026

Most people come to Koko & Momo to play. Still, when you meet people online it pays to be careful, just as anywhere else. These tips are for playing together online, which is for adults only. We do not check anyone's identity or background, so a game name and an avatar are all you really know about someone you meet here. If something feels wrong, trust that feeling: leave, block and report.

Keep personal information private

Other players see your game name and avatar, not your real name or your number. Keep it that way until you really trust someone.
With a teammate who is not your friend you can only send stickers. Text chat and voice open only after you both tap ADD FRIEND, so add only people you enjoyed playing with.
Do not share your phone number, home or work address, school or college, daily routine, other social media accounts or bank details with someone you have just met.
Never share your sign-in code with anyone. Nobody from Koko & Momo will ever ask you for it.
Links, phone numbers and email addresses in chat are hidden until both of you have written and 24 hours have passed, so nobody can rush you off the game straight away.

Never send money

Never send money, gift cards, crypto, UPI payments or bank details to someone you met here, however urgent or sad the story sounds.
Watch out for the usual stories: a sudden emergency, a parcel stuck at customs, a ticket to come and visit you, an investment that cannot lose, or someone who says they are posted abroad.
Asking for money is against our rules. Report anyone who does.
If you have lost money to a scam in India, call the National Cyber Crime Helpline on 1930 as soon as you can, or report it at cybercrime.gov.in.

Be wary of people who rush you

Be careful if someone wants to move to another app, a phone call or a video call very quickly. Scammers like places where they cannot be blocked or reported.
Be careful if someone shows strong feelings very fast, avoids simple questions, or their story keeps changing.
You never owe anyone a reply. Take your time.

Nudity and sexual content are not allowed. Report anyone who sends sexual messages or asks you for sexual pictures.
Photos and videos go only between friends. Send only what you are happy for your friend to keep, never an intimate picture of someone else, and report anyone who pressures you for pictures. Turn off Photos and videos in Safety and privacy if you do not want to receive them.
If someone threatens to share intimate pictures of you unless you pay or send more, do not pay and do not send anything. Keep the messages, block and report the person, and go to the police (in India, call 1930 or use cybercrime.gov.in). StopNCII.org can help adults stop intimate images being shared on many platforms.

Block and report

You can leave a run at any time.
A player you block can no longer be paired with you, invite you or chat with you.
Report a player from the card after a run, from your friends list or from a chat. The reasons are: harassment or hate, sexual content, money or a scam, might be under 18, something else. The report goes to our team, with the reported message when you report from a chat, and it also blocks that player for you.
Report anyone who asks for money, sends sexual content, threatens you, seems to be under 18 or pretends to be someone else, even if it happened outside the game.
You can also write to [email protected]. Read how blocking and reporting work.

If you decide to meet

Koko & Momo is a game, not a dating service. Still, people sometimes become friends and choose to meet. If you do:

Take your time. Get to know the person in the game first, and never feel you have to meet.
Meet in a busy public place, such as a café, and never at your home, their home or anywhere private.
Tell a friend or family member where you are going, who you are meeting and when you will be back, and keep your phone charged.
Get there and back on your own, so you can leave whenever you want.
Stay in control: keep an eye on your drink and your belongings, and know your limits.
If you feel uncomfortable, leave. You do not owe anyone an explanation.
Never arrange to meet someone who is, or might be, under 18.

Emergency help

If you or someone else is in danger right now, call your local emergency number: 112 in India and across the European Union, 911 in the United States, 999 in the United Kingdom.
In India, the National Cyber Crime Helpline is 1930, and you can report online crime at cybercrime.gov.in.
If something that happened has left you upset or afraid, talking to someone helps. In India, Tele-MANAS is free and open day and night on 14416.
When you are safe, tell us too: report the player in the game or write to [email protected], so we can act.

Read our Community Guidelines and Terms of Use. For complaints, write to our Grievance Officer, QuantumCat Terminal Private Limited, at [email protected] (subject: Grievance).